Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift. Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information. Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Topic Replies Activity
Website Change Log

We're updating our website almost every week. Sometimes changes are big and they get their own post on our blog, but sometimes they're small and we didn't really tell you about them. From now on, we'll post overviews of …

190 January 14, 2020
[READ ME FIRST] Getting Help 3 March 4, 2015
Incomplete model list on Android sketchfab app 8 February 21, 2020
AR Model Scaling broken? 1 February 21, 2020
Limiting Orbit of Camera & Annotations Not Possible? 6 February 20, 2020
No thumbnails on the collections section 5 February 20, 2020
Substance painter export bug 4 February 19, 2020
Selling feature appeared out of nowhere, but? 7 February 19, 2020
Add a "Centre to Geometry" Function to Camera Target point 3 February 19, 2020
Bone orientation gets twisted on upload 3 February 19, 2020
3dsmax scene to sketchfab 4 February 18, 2020
New User Question 3 February 18, 2020
Flying Vertex(s) glitching into space frequently when uploading models with animations 3 February 18, 2020
Paying without PayPal membership 4 February 18, 2020
Show other items in a collection in store 2 February 18, 2020
Vr controls not working on Quest browser :( (again) 7 February 18, 2020
Hiding user controls with animations 3 February 17, 2020
AR doesnìt work , only vr mode 1 February 16, 2020
Collections, Duplicated models 3 February 16, 2020
Daily Download limit 11 February 15, 2020
Download model for offline usage? 11 February 14, 2020
I can´t find my collection on Ipad 5 February 14, 2020
My upload credits put off 8 February 13, 2020
[need help] how to convert my baked non-liner deformer animation to blendshape animation? 2 February 13, 2020
How to see scene details in Model Preview on an Ipad? 4 February 13, 2020
Issue on download api 4 February 13, 2020
Orthographic View Mode In The Viewer 12 February 12, 2020
Parallax material 4 February 12, 2020
STL File for 3D printing 8 April 17, 2016
Upload PointCloud and OBJ files together 7 February 12, 2020