Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.
Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information.

Website Change Log ( 2 3 4 5 6 7 ) [Support] (132)
[READ ME FIRST] Getting Help [Support] (3)
No textures folder in downloaded model [Support] (3)
Issue with viewer on Safari ( 2 3 ) [Bugs] (59)
Facebook Preview [Support] (2)
Textures disappear! [Bugs] (1)
AR Lighting Options [Feature Requests] (2)
Many memory leaks in Sketchfab viewer causing frequent garbage collector pauses and framedrops, especially in WebVR [Bugs] (2)
Shadows on model appear broken but look fine while in edit mode [Bugs] (1)
Tabletop Simulator [Support] (1)
Does SketchFab support bump-maps? [Support] (2)
Normal map disappears after some time [Bugs] (3)
Uploading Cubemap Environments? [Feature Requests] (4)
No annotations on mobile devices? [Bugs] (1)
Inserting Different Textures Into Scene via Browser Interface ( 2 3 ) [Feature Requests] (53)
Screenshot pulled to website back end [Support] (3)
Model will not upload, I browse for it and the dialog disappears instantly [Bugs] (3)
HELP : Unity exporter uv textures [Support] (2)
Drone 3D Model of Buildings [Support] (1)
How to embed 3 D models in MS word documents as well as in PDF? [Support] (1)
Problems when i upload my model with outlines [Support] (1)
Material Tiling [Support] (5)
Not receiving notifications and followers not displayed [Bugs] (1)
Need help weight painting interior verticies (been stuck for awhile) [Support] (1)
Having trouble exporting FBX with animation from Cinema 4D [Support] (3)
Texture Artists are limited [Feature Requests] (1)
Sketchfab store is asking for too many paypal permissions [Support] (3)
Changing Texture Image Scales In Situ [Feature Requests] (1)
Sketchup 2018 uploader [Support] (3)
Removing PayPal Links ( 2 ) [Support] (29)