Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.
Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information.

Website Change Log ( 2 3 4 5 6 7 8 ) [Support] (146)
[READ ME FIRST] Getting Help [Support] (3)
3D Studio Game Export - Morph issues [Support] (3)
"Additional file upload" - file not appears after page reload [Support] (1)
Reupload not working [Bugs] (1)
Sketchfab re-upload model problems [Support] (10)
V-Ray Shaders to Sketchfab [Feature Requests] (1)
Change Of Username Stuart De Ville [Support] (1)
Option for "OSD annotations" navigation [Feature Requests] (4)
Paid option for free account [Support] (3)
Free camera movement in Cardboard VR? [VR & WebVR Support] (1)
Blender archimesh windows and doors not displaying [Support] (2)
Problem viewing on iPhone [Bugs] (1)
Obj file: two meshes into one error [Support] (1)
UPLOAD items missing [Support] (2)
3ds max importing animation problems [Support] (1)
Troubles when viewing [Bugs] (2)
Gradient on SVG texture not showing up in 3D scene [Bugs] (5)
3D capabilities and turntable when embedding [Support] (1)
updateAnnotation() [Bugs] (1)
Instamuseum doesn't work anymore [Bugs] (5)
Normal Texture import -- not acting 'normal' [Support] (2)
Option to Download OWN Models without Setting Download on [Feature Requests] (5)
How determine what animations a model provides [Support] (1)
Custom annotations does not stay in correct position [Support] (3)
Skinning Exporting Error [Support] (5)
Oculus GO - Sketchfab Support HELP ( 2 3 ) [VR & WebVR Support] (40)
I invited a friend but didn't get the 3 months of Pro ( 2 3 ) [Support] (47)
Many validation errors occur in LittlestTokyo glTF Model [Bugs] (1)
Graphical bug on Intel Iris Graphics 6100 (Macbook Pro 2015, all browsers) [Bugs] (7)