Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.
Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information.

Website Change Log ( 2 3 4 5 6 7 8 ) [Support] (150)
Change Username / Profile URL [Support] (2)
[READ ME FIRST] Getting Help [Support] (3)
Nvidia RTX support [Feature Requests] (5)
Mesh geometry rumpled (in animated model) [Bugs] (6)
Revit exporter problem [Support] (4)
Disabling Sound [Support] (5)
Model is being Duplicated, but nothing happens [Support] (4)
Vray and Sketchfad [Support] (2)
Search function that meets search standards [Feature Requests] (4)
I invited a friend but didn't get the 3 months of Pro ( 2 3 4 ) [Support] (66)
View collections not models on my landing page [Feature Requests] (5)
Search Features [Support] (3)
3D settings not working [Support] (8)
Screenshot added to Enterprise version [Support] (3)
Animated texture from Blender file [Support] (2)
API to convert URLs [Feature Requests] (5)
Embedded/shared models are only visible [Feature Requests] (2)
Materials very low resolution preview problem [Support] (7)
Geometry moved a bit after upload [Bugs] (6)
Texture not rendering in 3D setting edit mode [Support] (2)
Some of my model doesn't load [Bugs] (3)
Oculus GO - Sketchfab Support HELP ( 2 3 ) [VR & WebVR Support] (54)
Help with Sketchfab pro (for students) [Support] (8)
Ground shadows: Variable height according to explorer [Bugs] (5)
Generate GIF from 3D models [Feature Requests] (4)
Error_undeletable message [Support] (1)
"Add to Collection" doesnt show all collections [Support] (3)
#3December Day 2 Wood Stove [Support] (3)
How to export models from Blender to Sketchfab [Support] (5)