Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.
Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information.

Website Change Log ( 2 3 4 5 6 7 8 ) [Support] (142)
[READ ME FIRST] Getting Help [Support] (3)
Loading time mobile pre-published vs published [Support] (1)
Oculus GO - Sketchfab Support HELP - SOLVED! ( 2 ) [VR & WebVR Support] (23)
Texture format and selling models [Support] (3)
Normal map artifacts [Bugs] (5)
Any way to search for rigged models in the Download section? [Support] (2)
Texture quality degradation from sketchfab webviewer to sketchfab editor viewer [Bugs] (7)
Move or copy model from one account to tother [Support] (1)
Hiding Objects with a Pro Account, not Premium [Support] (16)
Option to Download OWN Models without Setting Download on [Feature Requests] (3)
Annotation Navigation [Support] (4)
I invited friend, but no account PRO [Support] (3)
Hdri upload stuck on processing [Support] (4)
Multi-resolution texture missing [Support] (4)
Uploading a MagicaVoxel Scene - "File [ __ ] is present in the archive but seems unused" [Support] (2)
I'm not able to add multiple models to a collection [Support] (17)
Transfer models [Support] (10)
"View in VR" option crashing on Oculus Go [VR & WebVR Support] (1)
HTC Vive vr not working [VR & WebVR Support] (1)
VR app and Oculus Go [VR & WebVR Support] (1)
Static Pose Issue [Support] (2)
Duplicate Projects ( 2 3 ) [Feature Requests] (40)
Texture cannot be displayed [Support] (3)
I invited a friend, but nothing [Support] (3)
Discounts and Coupons [Feature Requests] (4)
Texture bug : Black appearence [Bugs] (2)
Troubles with webgl [Support] (13)
The dropdown menu for animations disappeared on mobile devices [Support] (4)
Linkedin Bug During Sharing Post [Bugs] (2)