Support

Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information. VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift. Feature Requests Discussion about how proposed new features could work or how existing features could be improved.

Topic	Replies	Views	Activity
Website Change Log Support We’re updating our website almost every week. Sometimes changes are big and they get their own post on our blog, but sometimes they’re small and we didn’t really tell you about them. From now on, we’ll post overviews of …	271	39836	August 29, 2022
[READ ME FIRST] Getting Help Support	2	6664	March 4, 2015
No AR option on android Bugs ar	4	1204	June 1, 2023
My Seller Application Has Been Rejected Support 3d , upload	7	582	June 1, 2023
3Dconnexion support? Feature Requests	2	847	May 31, 2023
Problems with SketchFAB labs Bugs	15	710	April 6, 2023
Can't download any model over wifi Support download	1	458	May 30, 2023
"Something went wrong with 3D Viewer" Bugs	12	917	May 29, 2023
Download is very slow - network problem? Support	4	1064	March 12, 2023
3D model original color Support	0	402	May 28, 2023
Sketchfab.com in French Feature Requests	3	854	May 26, 2023
Anyone knows how to embed into a sharepoint platform? Support embed	4	2134	May 25, 2023
Polygon face distortion Bugs upload , blender , viewer	2	475	May 25, 2023
Viewer API - disable panning? Support api	0	448	May 25, 2023
Can't make embed collection from my own uploaded models Support	0	361	May 25, 2023
New collection count feature Feature Requests	0	354	May 24, 2023
Change the order models appear on your profile Summary page? Feature Requests	10	1603	May 24, 2023
Annotations in VR Bugs vr , annotations	5	404	May 24, 2023
Textures renders noisy in VR Occulus Quest 2 Support blender , textures , viewer , oculus , vr	0	386	May 23, 2023
Payoneer payment option or money on hold Feature Requests	24	3761	May 12, 2023
Collection owner name and profile pic appear instead of the artist in feed Support	2	288	May 23, 2023
Scrolling and Collection improvements Feature Requests	2	574	May 23, 2023
Slow (Super-slow) model respond Support annotations	10	2525	May 23, 2023
No answer to be a seller on the site Support	1	315	May 23, 2023
First purchase...paid for model download discolored and lying down when imported into AR Support	2	344	May 22, 2023
Artwork deleted without warning Support 3d	16	695	March 27, 2023
My model can’t be downloaded Support download	5	564	May 19, 2023
Link Instagram Accounts Feature Requests	8	2759	January 10, 2022
Models textures renders black on Android Bugs	37	2066	May 18, 2023
How to open the blender zip files in blender Support blender	1	463	May 19, 2023