Support

Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information. Feature Requests Discussion about how proposed new features could work or how existing features could be improved. VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.

Topic	Replies	Views	Activity
Website Change Log Support We’re updating our website almost every week. Sometimes changes are big and they get their own post on our blog, but sometimes they’re small and we didn’t really tell you about them. From now on, we’ll post overviews of …	271	37447	August 29, 2022
[READ ME FIRST] Getting Help Support	2	6286	March 4, 2015
FAB Features AR and 3D Settings Editor? Support	0	17	March 23, 2023
Options for CC-0 License Feature Requests	0	19	March 22, 2023
An object in a .blend file that is imported to Sketchfab does not show material, just that white "look." Support blender	1	32	March 22, 2023
Site crashes while trying to load Model Bugs	21	824	March 22, 2023
Unable to upload fbx or obj files Support	0	19	March 21, 2023
Need help with too strong compressed normal map Support 3d	4	40	March 21, 2023
Metashape Uploader failing Support	4	60	March 21, 2023
You don't have permissions to download this model error while trying to download Support	9	1415	March 21, 2023
Feature request: Presets Support	56	6749	March 21, 2023
Missing Mesh on Iphone Bugs	1	56	March 21, 2023
Add option to sell/buy model images in different qualities and aspect ratios Feature Requests	2	46	March 21, 2023
Enabling/disabling layers using Model inspector 'Scene' Feature Requests	2	386	March 21, 2023
Empty Collections in Feed Bugs	5	421	March 20, 2023
Models textures renders black on Android Bugs	27	1064	March 18, 2023
Current processing problems? Bugs	8	116	March 16, 2023
Rotating part of the Model using api Support support , api	11	860	March 16, 2023
Problem with 3D max exporter Support 3dsmax	9	93	March 16, 2023
Conversion to STL file Support	0	41	March 16, 2023
My Seller Application Rejected Support selling	2	241	March 14, 2023
Model's won't add to collection, always loading Support	7	185	March 14, 2023
Model hovering above ground plane - AR Bugs upload , 3d , viewer	1	43	March 14, 2023
Unable to view model Bugs viewer	0	65	March 13, 2023
My model being used on Roblox (monetized) Support	6	120	March 12, 2023
Download is very slow - network problem? Support	4	440	March 12, 2023
Seller Aplication rejected and I don't know why Support selling	3	142	March 11, 2023
Is VR still being supported? VR & WebVR Support	2	70	March 10, 2023
Increase model description limit? Feature Requests	5	240	March 10, 2023
how to upload a model with 2 tiles to sketchfab Support upload , textures	0	37	March 10, 2023