Support


Topic Replies Views Activity
Normal Map Download Format?
Support
3 52 October 7, 2021
Range Slider for two models to be embedded on website
Support
10 81 October 6, 2021
Dark Mode / Design
Feature Requests
2 58 October 6, 2021
Hair Cards are too Transparent
Support
8 81 October 6, 2021
I can not see the description of labeling on oculus quest 2
VR & WebVR Support
vr
0 43 October 6, 2021
:warning: We have temporarily disabled sound on Sketchfab
Bugs

We are conducting a legal review of the use of sound on Sketchfab, and have to temporarily disable sound on all models. We are aware that the huge majority of sounds are not infringing, but out of an abundance of cautio…

5 588 October 5, 2021
Upload issue: gaps
Support
7 85 October 5, 2021
Seller Application Has Been Rejected
Support
5 179 October 4, 2021
Light Bake Material Issues using the 3DS Max Exporter
Support
30 4321 October 4, 2021
Texture Compression in Published View
Bugs
6 78 October 4, 2021
Model has no color
Support
materials ,  vertex-colors ,  textures ,  model
6 3549 October 4, 2021
My Model is not visible on the mobile device
Support
3d ,  upload
1 67 September 28, 2021
Separate thumbnail and initial camera view
Feature Requests
0 38 October 3, 2021
Bulk update materials? (or 1-1 import of Blender materials?)
Support
viewer ,  blender ,  3d
1 64 October 3, 2021
Text file containing the model details - when downloaded
Feature Requests
0 44 October 1, 2021
Reporting infringement
Support
1 52 September 30, 2021
Sound Temporarily Disabled
Support
sound
4 87 September 29, 2021
Can't login with email
Support
2 56 September 29, 2021
Is there a way to have lighting that doesn't change the brightness but only the reflection?
Support
2 63 September 29, 2021
How do I make the Sketchfab look the same as the original?
Support
2 70 September 29, 2021
Is there a way to increase the download limit?
Support
download
2 157 September 29, 2021
Direct link to app
Support
1 37 September 27, 2021
Data formats and price for use Sketchup
Support
3 81 September 25, 2021
Models downloaded with "original format (fbx)" seem to be empty
Bugs
fbx ,  download
5 74 September 23, 2021
HELP , download
Support
download
1 61 September 23, 2021
Sketchfab Account/Profile Banners
Feature Requests
website
1 52 September 23, 2021
Profile Information Update
Support
2 53 September 23, 2021
Change annotation size?
Support
annotations ,  feature-request
21 3818 September 22, 2021
Bone Weights Restrictions in Sketchfab
Support
3 56 September 21, 2021
How to publish models on any website?
Support
3 1613 June 2, 2016