Support


VR & WebVR Support Support for VR in Sketchfab mobile apps and WebVR headsets like the HTC Vive and Oculus Rift.
Feature Requests Discussion about how proposed new features could work or how existing features could be improved.
Bugs A bug report means something is broken, preventing normal use of Sketchfab. Please include URLs & browser/OS information.

Website Change Log ( 2 3 4 5 6 7 8 ) [Support] (148)
Change Username / Profile URL [Support] (2)
[READ ME FIRST] Getting Help [Support] (3)
Exporting with Maya StingrayPBS shader causes hang on mobile [Bugs] (1)
Can't see If I already added a model to one of my collections [Bugs] (6)
Duplicate Projects ( 2 3 ) [Feature Requests] (44)
An important message for users who log in with Google [Support] (6)
Photoscan UV texture problem [Support] (2)
Thousands of objects - Viewer performance [Support] (2)
Sound not working in Chrome MacOS [Bugs] (8)
Software & skills section [Feature Requests] (2)
I invited a friend but did't get the PRO account [Bugs] (3)
Re-upload fbx animations doesn't work [Bugs] (7)
3MF file format support? [Support] (4)
Why does my model turns white? Even the window has lost it's texture and everything [Support] (4)
Cinema 4D R20 & Sketchfab plugin doesn't work anymore [Support] (2)
Iridescent Materials [Feature Requests] (2)
Hiding (and showing) layers on a DAE model [Support] (2)
Animated Textures - GIF [Feature Requests] (5)
Model has no color [Support] (6)
Specular has changed recently? [Support] (8)
Seamless Tiles / Textures [Feature Requests] (9)
WebVR not working with WMR Headset [VR & WebVR Support] (3)
Oculus GO - Sketchfab Support HELP ( 2 3 ) [VR & WebVR Support] (47)
Wrong 2D UV display in the Model Inspector [Bugs] (3)
Older model Stuck on 'Reprocessing' [Support] (7)
Lights Scaling Problems [Bugs] (2)
Sketchfab API account requirement? [Support] (2)
Modo Exporter error SSLv3 issue [Bugs] (16)
On IOS, textures get black blinking! [Bugs] (20)