If relevant, PLEASE include the model URL and other information so we can quickly investigate. Thanks!
Description of problem:
I today purchased an upgrade from basic to buisness pro, to test sketchfab for 1 month for my buisness. Paypal has given me a receipt and confirmed payment, but my account still says basic and I have models ready to upload beyond the 50mb level.
Would you be able to take a look at this for me please?