Account Upgrade - Not happened

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account

(Chris Harvey) #1

If relevant, PLEASE include the model URL and other information so we can quickly investigate. Thanks! :smile:

Description of problem:

I today purchased an upgrade from basic to buisness pro, to test sketchfab for 1 month for my buisness. Paypal has given me a receipt and confirmed payment, but my account still says basic and I have models ready to upload beyond the 50mb level.

Would you be able to take a look at this for me please?

Kind regards,

Chris.


#2

Hey Chris,

Sorry, I'm not sure what happened. I just upgraded your account.

James