Animation / Multi-FBX not working?

Support
#1

Hello,

I know there’s been others asking the question before me, but I couldn’t find a helpful answer.

I’m trying to upload an animated model from FBX files (keyframe animation). I did as the tutorial HERE states.
The zip file has the structure

crystal.zip
  crystal.fbx
  animations\
    animation.fbx

Those are the original filenames. It uploads without issues and I can edit the model. However, in the animation settings of the 3D properties, it says “no animations have been uploaded for this model”.
What am I doing wrong?

#2

Hi there. Can you please share the URL of the model that you uploaded so that we can take a look?

#3

Sure.
https://sketchfab.com/3d-models/crystal-8adaf710e8504441b41669b66d896bf1

EDIT:
Nevermind. After checking the FBX files again, I found the problem. User error. If you want your FBX to be animated, it is generally a good idea to actually tick the option to export animation tracks. It works now.

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