Can´t set my model as downloadable

3d
(Castherwil) #1

Hi, I´ve tried to set my 3d model to downloadable but it said:
" An error occured while preparing your download.

Your model won’t appear as downloadable.

We have been notified and will fix it as soon as possible."

I´ve already set that model like that long time ago but I changed it. Now I want it downloadable again but I can´t

here is the url: Miraculous Ladybug model - Plagg - 3D model by Castherwil (@castherwil) - Sketchfab

thank you :slight_smile:

(Shaderbytes) #2

this happened to me as well not to long ago , exactly as you mentioned , bombed out with an error message.

(Castherwil) #3

and did you fixed it?

(Waleguene) #5

Hi @castherwil,

Could you set the model back to downloadable to retry the export?
It will help us to detect the issue and provide a fix or at least a workaround.

Thanks!

(Castherwil) #6

Ok, I´ve done as you said and it showed the same messenge again. Did it works?
thank you a lot!!

(Waleguene) #7

@castherwil hum still nothing.
It seems that the archive generation is not triggered as it should be, I didn’t see anything.
Which CC license do you want to set to your model ?

Edit: there is nothing about a license change on the model, are you sure you pasted the right one ?

(Castherwil) #8

Yes, ive pasted the correct one. But now it works¡ xd Idont know what happened, I tried few times to set it as downloadable and it didnt work till now. So everything is ok now.
Thank you so much!! :smiley: