Can't change email address on Sketchfab

So, I’m trying to change my email address of my Sketchfab account but it says the one I’m trying to change it too is already registered. When I type in said email address to recover the password, it won’t send me the email I requested. I still have access to the old one, but I’m trying to uniform all of my art related stuff to one email. Any help would be appreciated!

Hi @Bl00dyP3nguin

This sounds like a bug, could you contact the support directly using this page:

If you have any issues, please sign in with the link in the top-right corner of this page and then contact us.

I think @james will be able to take it from there.


Sorry for the delay, I was on holiday. Was this sorted?

Yes, it was. Thank you very much! Hope you had a nice holiday!

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