Can't change email address on Sketchfab


(Bl00dy P3nguin) #1

So, I’m trying to change my email address of my Sketchfab account but it says the one I’m trying to change it too is already registered. When I type in said email address to recover the password, it won’t send me the email I requested. I still have access to the old one, but I’m trying to uniform all of my art related stuff to one email. Any help would be appreciated!


(Tiagojdferreira) #2

Hi @Bl00dyP3nguin

This sounds like a bug, could you contact the support directly using this page:

If you have any issues, please sign in with the link in the top-right corner of this page and then contact us.

I think @james will be able to take it from there.

Cheers,