Can't login with email

Hi! I’m having a weird issue where I am unable to log in using my email adress, but when I press sign in with google, I go right in.
Also when trying to use the “Output template: Sketchfab” in Substance 3D Painter I get “Bad authentication”. I’m wondering if it’s the same problem.

Hi there,

I’m sorry you’re having trouble.

I’m afraid it’s not currently possible to log into the Substance Painter exporter with Google auth, so you’ll need to create a new password and log in with email + password instead.

To do that, you can either go to or go through the “Lost password” process from the login screen.

Yeah, that helped! thanks alot! :slight_smile:

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