Cinema 4D Exporter plugin installation issues

We’re aware of plugin installation issues on some machines. Please leave a comment including your Cinema 4D version, Operating System, system/application language and your plugin directory. Or, you can email this information to support@sketchfab.com. Thanks for your patience as we investigate.

C4D R22 osx Big Sur

Plugin does not show up

Python script from console:

Traceback (most recent call last):
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/SketchfabPlugin.pyp”, line 39, in
from sketchfab.ui_importer import *
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/ui_importer.py”, line 29, in
from import_gltf import ImportGLTF
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/import_gltf.py”, line 28, in
from gltfio.imp.gltf2_io_gltf import glTFImporter
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/gltfio/init.py”, line 15, in
from .imp import *
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/gltfio/imp/init.py”, line 15, in
from .gltf2_io_gltf import *
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/gltfio/imp/gltf2_io_gltf.py”, line 15, in
from …com.gltf2_io import gltf_from_dict
ImportError:No module named com.gltf2_io
Traceback (most recent call last):
File “/Users/williamchamber/Library/Preferences/Maxon/Maxon Cinema 4D R22_F2A48324/plugins/sketchfab-osx-1.4.0/SketchfabPlugin.pyp”, line 39, in
from sketchfab.ui_importer import *
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/ui_importer.py”, line 29, in
from import_gltf import ImportGLTF
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/import_gltf.py”, line 28, in
from gltfio.imp.gltf2_io_gltf import glTFImporter
File “/Users/williamchamber/Library/Preferences/Maxon/Maxon Cinema 4D R22_F2A48324/plugins/sketchfab-osx-1.4.0/gltfio/init.py”, line 15, in
from .imp import *
File “/Users/williamchamber/Library/Preferences/Maxon/Maxon Cinema 4D R22_F2A48324/plugins/sketchfab-osx-1.4.0/gltfio/imp/init.py”, line 15, in
from .gltf2_io_gltf import *
File “/Users/williamchamber/Library/Preferences/Maxon/Maxon Cinema 4D R22_F2A48324/plugins/sketchfab-osx-1.4.0/gltfio/imp/gltf2_io_gltf.py”, line 15, in
from …com.gltf2_io import gltf_from_dict
ImportError:No module named com.gltf2_io
Traceback (most recent call last):
File “/Users/williamchamber/NetApp Inc/DXD - Documents/Ricky/3D/C4D/Plugins/Sketchfab/SketchfabPlugin.pyp”, line 39, in
from sketchfab.ui_importer import *
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/ui_importer.py”, line 29, in
from import_gltf import ImportGLTF
File “/Applications/Maxon Cinema 4D R22/plugins/Sketchfab/sketchfab/import_gltf.py”, line 28, in
from gltfio.imp.gltf2_io_gltf import glTFImporter
File “/Users/williamchamber/NetApp Inc/DXD - Documents/Ricky/3D/C4D/Plugins/Sketchfab/gltfio/init.py”, line 15, in
from .imp import *
File “/Users/williamchamber/NetApp Inc/DXD - Documents/Ricky/3D/C4D/Plugins/Sketchfab/gltfio/imp/init.py”, line 15, in
from .gltf2_io_gltf import *
File “/Users/williamchamber/NetApp Inc/DXD - Documents/Ricky/3D/C4D/Plugins/Sketchfab/gltfio/imp/gltf2_io_gltf.py”, line 15, in
from …com.gltf2_io import gltf_from_dict
ImportError:No module named com.gltf2_io

Thanks :grinning:

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