Download Painfully slow then fail

(Digitalfunnel) #1

Hi guys,

I am trying to download my sketchfab model and to start it’s painfully slow and then it fails. This happens for both FBX and (glTF) formats. This seems to be a serious problem for the software platform as the client needs to converted files in order to integrate other features with code and buttons etc.

I am happy to be paying for the PRO membership if all features work but having a download function that doesn’t work at all is pretty bad, is this going to be fixed?



Does this happen on any model? Can you share the model URL that you’re trying to download?

(Digitalfunnel) #3

It’s alright now, for some reason it was failing for around 30 minutes then it came good.
Maybe the system was being updated at the time.