Download Painfully slow then fail


(Digitalfunnel) #1

Hi guys,

I am trying to download my sketchfab model and to start it’s painfully slow and then it fails. This happens for both FBX and (glTF) formats. This seems to be a serious problem for the software platform as the client needs to converted files in order to integrate other features with code and buttons etc.

I am happy to be paying for the PRO membership if all features work but having a download function that doesn’t work at all is pretty bad, is this going to be fixed?


#2

Hi,

Does this happen on any model? Can you share the model URL that you’re trying to download?


(Digitalfunnel) #3

It’s alright now, for some reason it was failing for around 30 minutes then it came good.
Maybe the system was being updated at the time.

thanks