Forum username not synced with profile

Hello, a while ago I requested a username change and it worked, I received a new username URL but here on the forum it never changed, I’ve tried to log out and log in, clear cookies/cache, but it doesn’t sync with my sketchfab profile.

Did you also change your email address by any chance? I updated your forum name manually.

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Hello Bart, yes I did changed my email too. Thank you for updating the username :slight_smile:

Ah then that’s the reason - email is the primary identifier. If you change that, then we have no idea who you are anymore on the forum :slight_smile:

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