Help! licensed locked as Editorial. without any reason

Support
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#1

Hello Sketchfab Team

I am facing an issue

I uploaded my models as a standard license but now licenses of many models are changed to editorial and locked! (Your model contains third-party Intellectual Property (IP) and must be licensed as Editorial )

for example:

Chocolate Syrup - Buy Royalty Free 3D model by UJWAL CHAUHAN (@xamplle) [af3c07d] - Sketchfab Store (Can someone explain to me what is the third-party intellectual property in this model?)

I mailed sketchfab support in February. Then product support agreed that we will solve it. but till date nothing has happened.

My customers need a standard license model so that they can use it commercially.

please resolve it

#2

Hi there!

thanks for your message! this has been fixed! In the future please feel free to email us at store@sketchfab.com so we can assist as soon as possible

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