Sketchfab Forum

How to fix error 31 ASAP


(Prianca Singh1) #1

Hey, So I am trying to import a house from sketch up onto sketchfab, I installed an extension in order to do this, but error 31 keeps coming up how do i fix this??

Please Help


(Mrchlblng) #2

@prianca.singh1 it looks like your sketchup model is too complex. It has too many "geometries" which leads to a scene that is too heavy and not suitable for our platform.
Could you take a look at https://blog.sketchfab.com/getting-your-sketchup-models-to-sketchfab-the-right-way/ and try to optimize the model a bit before you export?