Important: your email hasn't been confirmed yet. Confirm now

Hi guys!

I am trying to contact the “help” section of Sketchfab, because I get a message in my profile:
(Important: your email hasn’t been confirmed yet.
Confirm now)

If I enter my profile settings, my email is fine.
Even so, it tells me that they will send a message with a few digits, but the confirmation message does not arrive, to my email … or to spam!

Then I go to the “Help” section, but here I can’t log in, because it says that my email is not confirmed!
I don’t really understand what is happening, if someone can help me or tell me what to do with this message, it will be pretty good.

Thanks a lot!

Hi there - I’ve manually confirmed your email for you.

Ping me again next week if you still need help (I’m still on vacation at the moment)

1 Like

Hello, I have the same issue

Important: your email hasn’t been confirmed yet.
[Confirm now]

I click on the link to receive my confirmation with my email, but I never receive an email with the confirmation code?

Thanks

Hi @xrealis. I’ve manually confirmed your email for you.

nebulousflynn
Thank you very much, have a happy holiday and enjoy your holidays!

Thank Abby,

Have a wonderful year 2022

Best regard

L.