iPad app problem

bug-report

(Tomasz Gap) #1

iPad app not showing all of my Models when I Brows in app. It worked before.


Model not showing in app
(Paul Sketch) #2

Hi,
not sure I get what you mean:

  • it’s a 3D problem, the model viewer doesn’t work and then Could you post http://webglreport.com/ results of your iPad
  • it’s an mobile app problem “model listing” problem ? like in web browser it list the model works but in the mobile app, it doesn" ?

#3

There appear to be some issues with model results in the mobile app. We’re looking into it!


(Tomasz Gap) #5

Looking forward for an solution.


(Ruehilton) #6

Hi,

One of my models is showing on the website, but not on the app. Has anyone else faced this problem?

Thanks,

Rue


Scene not working on mobile. Fine on PC browser
(Tiagojdferreira) #7

Hi @ruehilton

We’re looking into it.


(Ruehilton) #10

Hi, do you have a solution yet please?


(Tiagojdferreira) #11

Hi,

We are working on a fix for the issue that should come out within 2 to 3 weeks.