Issues uploading my models


(Nekokawaii11) #1

Hi community!

I'm trying to upload some models these days and I have some error messages and I don't know why!

Look, the first one is when I try to upload a model:

But the model is uploaded on my models library

And when I try to edit the 3D settings and save them

And I have other when I try to delete one model

What can I do?

Thanks for all

Juan.


#2

Hi Juan,

What browser are you using? Can you send me the console output during the error? https://help.sketchfab.com/hc/en-us/articles/204934135-JavaScript-Console

I have a suspicion that you're on Chrome, but let me know.

James


(Nekokawaii11) #3

It's Chrome, I don't know if it's this what you want

When I upload:

Saving 3D settings:

Deleting:

Looks like the same error D:


#4

Yep, SPDY_PROTOCOL_ERROR. That's what I thought.

If you go to chrome://net-internals/#sockets and "Flush sockets", does it help?


(Nekokawaii11) #5

Nope, and in Mozilla Firefox happens too :frowning:


#6

You see SPDY_PROTOCOL_ERROR in Firefox?


(Nekokawaii11) #7

Well, it's more complicated now (lol)

In spanish says something like:

-This site uses a SHA-1 certificate; is recommended to use certified signature algorithms that use stronger than SHA-1 hash functions. [Learn More] d35krx4ujqgbcr.cloudfront.net
-This element can not be found e6f79c614c67.sketchfab.com:1:1
-This site uses a SHA-1 certificate; is recommended to use certified signature algorithms that use stronger than SHA-1 hash functions. [Learn More]


#8

Hmm ok.

Not sure about Spanish, but in English: Can you go to the Network tab, save settings and there should be a request in the list that fails. Click the request, then go to the Response tab and it may give us some more details.


(Nekokawaii11) #9

I'm not really sure of how I save that, are yout alking about this?



(Kaadesign) #10

100% same issues on my Chrome / firefox browsers. ( And direct upload from Inventor still doesn´t work since 1 year!)

What´s the trick? Did I have to use / install a third browser? Opera?
Something wrong with my Win7? Any critical browser plugins to switch off, befor using Sketchfab?


#11

We're still investigating this issue.

@kaadesign you're still having trouble with Inventor? We fixed some issues with DWF processing quite a while ago.


(Kaadesign) #12

@ james

Excuse me,- You´re right.!

After nearly ( don´t know exactly ) 10 months of trying, I gave up and hadn´t tried Inventor exporter last 2 months.

It works again,- thank You very much Sketchfab Team!


#13

Awesome, glad to hear it :smile:


(Nekokawaii11) #14

With the new update my problems uploading models are gone! Lot of thanks guys!

I tested it uploading this model and all was faster and better than in the past!

[Animation] Plague Doctor - Revisited by Juan GarcĂ­a Hueso (NekoKawaii11) on Sketchfab