Model crashes on mobile

Support Bugs
#1

Hi,

I have pretty simple model, that loads fine on desktop but when trying to load on mobile it makes the browser (chrome) and even the Skethfab App to crash!

This is the link to model:

Thanks a lot!

#2

Welcome,

In fact the model is fairly complex, 29581 geometry is way to much for mobile to handle.
(mobile have limited capabilities, especially limited memory)

Targeting under 50 is reasonable, under 100 is stretching limits already.
Most 3D software allow to merge geometries before exporting.
Ideally you should end with 52 geometry, which is the number of material you have in that model

Here’s a more exhaustive documentation on optimizing model for real time on all platforms:

1 Like
#3

Thanks Paul!

I’ll try your suggestions and update here.

#4

What software is it from?

#5

Altium Designer.

Thanks a lot!

#6

Hmm I’m not familiar with it at all. Can it export any other file formats?

As far as I can tell, as Paul explained, every single piece is being exported as a separate mesh.

#7

Here are the options:
image

I really don’t know how to merge the meshes… :pensive:

#8

Hmm yeah, looks like VRML is the only one we support.