Model is all black after upload, Internet Explorer only


(Yucatan) #1

I have had this problem with several uploads (from Photoscan, directly). The model appears OK in Google Chrome, but then in IE, it is completely black, though I can rotate the black mass. Current problem is:

Kiuic, N0970E0850 by yucatan on Sketchfab


#2

I suspect IE couldn't handle the big texture.

The multi-resolution textures have been generated for this model now. Could you try again?


(Yucatan) #3

Thank you, that seems to fix the problem. Can you tell me what I did wrong or how I can avoid the problem in the future? Fewer tiles?


#4

Your original texture is REALLY big - 12288 x 12288.

In fact, we will never display this texture because it is not "power of 2". We generate a 8192 x 8192 version and use that instead. You should make sure to set PhotoScan to power of 2 texture sizes (512, 1024, 2048, 4096, 8192....)

It takes some time for us to generate the different texture sizes (this happens automatically), which is why it didn't work at first.

James