No thumbnails being generated


(Barrysheridan) #1

Hi

My latest model will not display a thumbnail. I've used the SAVE VIEW button in the 3D Settings and, when that didn't work, I used the SAVE VIEW button in the viewer on my model page. Instead of a thumbnail I'm seeing a grey background with the sketchfab logo on it. Can anyone help please?

Thanks

Barry


(Barrysheridan) #2

Hang on, the thumbnail has just appeared. In took about 20 minutes to do so... I thought it was broken.


#3

There was a bit of a long thumbnail processing queue a few hours ago, but nothing too out of the ordinary. Sorry about that!