Portfolio not working, issues with username

portfolio
account

(Jessica Verger) #1

Hello I have a problem trying to open my portfolio in my pro account. I think its because of the username with underscore "jessica_verger"


#2

You're correct. Underscores and periods will break the subdomain. I'm happy to change your username for you, what would you like it to be?


Portfolio not working?
(Jessica Verger) #3

jessicaverger ...please :smile:


#4

Done: https://sketchfab.com/jessicaverger :smile:

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(Thomas C Sanchez) #5

Hi, can I get a username change as well? So, I don't have to make a new account. Thank you very much. I appreciate that.


#6

Hi @Thomas_C_Sanchez,

You need a Pro account to access the portfolio.