Sketchfab Forum

Problem with share on Facebook

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facebook

(Pabloserranobasterra) #1

Model URL: https://sketchfab.com/models/810175532ac54ce4b4d98ab493880570

Browser: Firefox

Operating System: Windows

Description of problem: I'm trying to Share to Facebook, I get the link, but no miniature image is displayed on my post. Can I repair that? Thanks!!!


#2

Hi,

I think @bartv and I already answered your email, but for others seeing this post:

  • make sure the model is public
  • try the FB debug tools to rescrape the page (it won't update existing FB posts):

https://help.sketchfab.com/hc/en-us/articles/205642585-Facebook#cache


(Banalesmuseovirtual) #3

Yes, James, I had very fast answer by email and here. Nice support! The problem is solved and we got the model published.
Also, we know now how to get organised not to suffer the problem again.
Thak you very much!!!