Sign-in error Android


(Projetos1) #1

Anyone else with login cell error?


(Projetos1) #2

Remembering that I am using the same password in the computer browser, and I did not have this error message!


(Projetos1) #3

The problem is that it does not work in Google Chrome and firefox, but its native browser is not working, it could be a problem on my device or something else.


#4

Hmm, I have not seen other reports of this. Are you able to clear your cache and cookies on that device?


(Projetos1) #5

I discovered the error, by default, browsing and android disabled the acceptance of cookies, so it is a login error.

Many thanks for the quick reply!


(Projetos1) #6

In the future I need to notify customers using the standard Android browser tool to enable the accept cookies function.


#7

Great, thanks for the solution!