Sketchfab web GL failing on some android devices


(Gid Pdx) #1

I am having an issue getting ANY model to load from sketchfab on some earlier android devices. I'm constantly getting the web GL load error "rats" etc.

I know it's not the device or browser because I can load other webGL content (much heavier than the scene I'm testing) from things like playcanvas and marmoset viewer.

I can load more sketchfab scens on similarly equipped iOS devices too.

For instance, I have a single mesh, 167 faces and even it will not load on some android devices via sketchfab. What can be done to help this?


(Gid Pdx) #2

So same device, can use play canvas just fine, marmoset, but I can't even load a six sided cube, no textures, in sketchfab. Something is wrong for sure on the sketchfab side of things.


#3

What specific Android devices and Android versions have you tried?

Can you please post a screenshot of this report from the Android device(s)? http://webglreport.com/

Thanks!


(Gid Pdx) #4

Samsung S4 SGH-1337 running 4.4.4 tested in Opera, Opera mini, Chrome, and the Samsung browser.


#5

I suspect it's related to Android 4. Are you able to upgrade to 6 or 7?


#6

My test devices are somewhat limited, but I was able to load models correctly on different devices between Android 5.1 and 7, which represents about 50% of Android version distribution as of Dec 2016.