Smoothing Error on Sketchfab Upload

upload

(Acealmighty13) #1

I'm not too sure what to do about this but upon uploading this mesh into
Sketchfab, this smoothing error popped up. It isn't there in Substance
Designer, I've checked vertices and edges in 3DS Max for doubles and
nothing, the high poly looks great. I'm at a loss. This is the only
corner this occurs on. The other three look great. I did duplicate the
top and use it as the bottom as well, so two spots to be exact. It has
something to do with the mesh. I just don't know how to fix it. When I
export, I use FBX 2013. The line matches up with an edge on the
wireframe.


#2

Hi,

I'm not sure I see the issue. Could you drop an annotation on it in 3D settings for me?

Do you see the same issue in Matcap mode and/or with your normal map disabled?