Sketchfab Forum

The Embed button has stopped working

bugs

(Madalin Berechet) #1

Embed button Is throwing error when pressed:
Missing prefetch /i/models/undefined/hotspots


Embedded Iframe links broken - No Embedd-link popup
Can't embed my 3d model
(Bart) #2

EEK! Thanks for reporting, I've passed it on to our web team.

Update: this issue has been resolved. Sorry for the inconvenience!


(Www Noe 3d At) #3

not only on Chrome, also IE and Opera.


(Flankerdiddy) #4

I'm unable to get the embed code from Chrome, IE, Edge, Firefox


#5

Fix is on the way! Until then, you can just create the iframe code yourself, e.g.


<iframe width="690" height="388" src="https://sketchfab.com/models/96b902aa09ab441497d815f3958e061c/embed" frameborder="0" allowvr="" allowfullscreen="" mozallowfullscreen="true" webkitallowfullscreen="true" onmousewheel=""></iframe>


Can't embed my 3d model
(Akika3d) #6

I updated my websites and saw that my embedded Iframe sketchfab link were broken.
http://www.akika.de
http://www.medicalgraphics.de/projekte/making-of/3d-in-html5-sketchfab.html

I thought maybe the URLs were updated, so I tried to newly embedd them. But there is no popup after clicking "embedd". This is not only true for my models, but also all other I testet. Same behaviour on Firefox, Chrome and IE.

Is this is a bug of am I missing something here?

Thank you,

Michael


(Edgemaster) #7

My Embed popup has stopped working since yesterday. I tried all the browsers mentioned from akika3d


(Cageco) #8

Same here. They said they are working on the fix as we speak. Said it should be fixed my this morning or tomorrow.


(Barlowski) #9

Hi,

Im trying to get the embed code but it seems not to be working. Nothign happens at all. Tried Chrome and Opera. Any ideas? My 3d model: https://sketchfab.com/models/c3c91e20556c4042842a4bbffa7da77a


(Cageco) #10

Same here. They said they are working on the fix as we speak. Said it should be fixed my this morning or tomorrow.


(Barlowski) #11

Oh, ok. Would be nice to at least display a message "we are working on it please try again later". This way you don't confuse the user I thought it was on my side a problem with the 3d model upload ect.


(Cageco) #12

Exactly. I didnt know that it wasnt just me until yesterday. Just use the iframe code


(Bart) #13

Hi folks, I've merged several topics into this one. Rest assured we're aware of this issue and expect to release the fix tomorrow.


(Bart) pinned globally #14

(Edgemaster) #15

Cool Thanks!.. I'm new here to Sketchfab... I thought I broke the internet... :slight_smile:


(Www Noe 3d At) #16

Another function is broken. It is not possible to go to the 3d settings menu from the thumbnail view.


(Www Noe 3d At) #17

works now.


(Bart) unpinned #18