Sketchfab Forum

The miniature preview is not working


(Djengala) #1

hi when i try to share my model on facebook the miniature preview doesnt show the model just a play button here is a screenshot of the problem


#2

Hi,

Sometimes simply refreshing the Facebook page fixes it.

This is an issue on Facebook's end. You can try to reset their cache: https://help.sketchfab.com/hc/en-us/articles/205642585-Facebook#cache

You'll need to re-share the link afterwards.


(Djengala) #3

okay i will try that thanks for the info