This model can't be published - Inactive button [Picture]

Hello! I just uploaded my model, everything is ready but I can’t publish. The publish button somehow is inactive, can you please help me? Thank you!


This is the link (not published).

I just found the problem, I was choosing custom BG and I have the basic account. That’s why the publish button was not active!


Glad you figured it out! Sorry it was not clear in the UI. This is probably something we should improve. You should not be able to add a custom background if you are not Pro, even if you previously had Pro and there are custom backgrounds on your account…

It looks like you managed more or less the same result with a solid color + vignette, and that will slightly reduce load time, too, because the background image doesn’t have to be downloaded.

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