Hi, I've uploaded 2 new models today and for both of them the thumbnails/previews don't show the final result. It looks exactly like the textures do initially, before everything is cached properly.
Not sure if relevant, but the other models where uploaded a few months ago and use PBR specular/glossiness, while the new models use PBR metal/roughness.
If you could investigate what is happening here, that would be excellent. Thanks!