Sketchfab Forum

Transparency issue - viewer/editor shows different transparencies


(Madalin Berechet) #1

When using the viewer the model is shown correctly


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Inside the editor, the hood element - aluminium material (see image) is transparent. The contour is marked but the element is transparent. If i switch the transparency (even I don't need it) the element appears. But once saved (with transparency activated), the item disappears again.


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The Sketchfab model

Exported as 2016 FBX, also as 2013 FBX from 3dsMax 2016. It's an animated model.


#2

Hmm weird. Thanks for the report.

I turned transparency On in the editor, and left it at 0%, and it seems ok now?


(Madalin Berechet) #3

@james, yes, the element appear, but upon saving and reloading, the issue persist = the element is still invisible (transparent).
Using Sketchfab inspector we can see geometry, but transparent.


(Madalin Berechet) #4

also appears a console error message:

embed?api_version=1.0.0&api_id=1417024013314967&annotations_visible=0&camera=0&autostart=1&autospin…:1 [.Offscreen-For-WebGL-000000000E5D3500]GL ERROR :GL_INVALID_OPERATION : glDrawElements: attempt to access out of range vertices in attribute 0
embed?api_version=1.0.0&api_id=1417024013314967&annotations_visible=0&camera=0&autostart=1&autospin…:1 WebGL: too many errors, no more errors will be reported to the console for this context.


(Stephomi) #5

It's an issue on our end, we'll fix it soon.


(Stephomi) #7

The fix should be live.