Trying to buy Pro


(Legiontd) #1

Hi there, I am trying to upgrade to Sketchfab Pro, but I keep getting this error on PayPal: "Sorry — your last action could not be completed."

I try on Chrome and IE and get the same error over and over.

Any advice?



Hi Jules,

We're not aware of any issues on our end, it sounds like an issue on PayPal's end. Have you tried logging out of PayPal and back in again?


(Legiontd) #3

I tried this but still am having the issues. I'll try clearing cookies and things and try again tomorrow. Thanks!


I'm having a lot of issues with PayPal today. I'm not sure what's going on but it definitely seems to be a problem on their end. Transaction search, for example, is completely broken.

(Legiontd) #5

Looks like it was an issue with PayPal. It wouldn't let us buy it from our business PayPal account, so I had to do it from my personal one.

(My Photo To3 D) #6

I have the same problem. I can not upgrade to PRO plan. Paypal shows the following message: “Tenemos problemas técnicos en este momento. Inténtelo de nuevo más tarde.”.
Can you solve this problem?. What can I do?.



Sounds like an issue on PayPal’s end. Can you try again tomorrow and let us know if there is still an problem?