Viewer on Wordpress doesn’t work

Hello,

I have some trouble on my website, i use neve theme and copy/paste URL from sketchfab into my post, i have enabled Sketchfab Embed plugin, but it shows like this, even though i saw similar question on forum but still no solution ,

anyone solved this problem?

Hi there. Have you tried the troubleshooting tips indicated here? https://help.sketchfab.com/hc/en-us/articles/203059088-Compatibility#troubleshooting