Windows Phone 8.1 embed problem

(Tmars) #1

I have embed my model on my homepage. If I visit the page with Windows Phone 8.1 I can see the model but if I click on it the counter makes the circle and nothing else happens. I see only a grey background without my model. I haven't found any information about this in the forum.

My code is:
iframe width="320" height="240" src="https://sketchfab.com/models/01944ab1199348408c877d4a5f29f6e7/embed" frameborder="0" >
(of course with right iframe tags but I remove it for you to see the code here )

My homepage is:
http://brita3d.friweb.hu/galeria.html

My model is: Jázmin

Do you have any opinion to fix this problem?

Bestr regards,
Tamas

#2

Weird. We don't have a Windows Phone for testing, but I'll see if I can find one. I wasn't able to reproduce it on iOS or Android confused

What browser are you using on the phone? Could you try a different one?

(Tmars) #3

Dear James,

Yes it works fine on Android and iOS. The problem is on Windows Phone only.
I use Internet Explorer (this is the built-in) but have tested it on other browsers with the same result. That"s why I have taken this post.

Please don't give up and try to see it on a WP. smile

Best regards,
Tamas

(Iacsas) #4

Dear James.
Please, do you have plans for sketchfab support on Windows Phone?
Best regards.
Federico

#5

@iacsas

We hope Windows Phone support will be better in the future. However, Sketchfab works very well on every other platform, so I think improvements need to come from the Windows side, too.

Additionally, Windows Phone traffic accounts for less than 0.2% (Yes, 0.002) of traffic, so it is very low priority.